T E R M S & C O N D I T I O N S
These Terms and Conditions shall cover all orders placed with Materia Designs Inc., also referred to as the “Seller”. The customer or client, also referred to herein as the “Buyer”, agrees to these Terms and Conditions by virtue of his or her agreement to the placement of a sales order with the Seller through any manner or medium (including, without limitation, online sales, phone orders or on-site sales). Prices are subject to change without notice.
All orders are final. No changes, cancellations, refund requests or returns will be accepted.
Product pricing and inventory availability are subject to change without notice prior to placement of order. Trade orders require a fifty percent (50%) non refundable deposit at the time of contract execution and final payment is due two weeks prior to ship date. We accept major credit cards, checks, cash and wire transfers. Orders placed with deposits made by check are subject to wait time associated with bank clearance. Lead times begin with cleared payment of deposit. Any bank charges associated with wire transfers will be billed to the Buyer.
All lead times and delivery dates are approximate and will be indicated on individual Invoice. Lead times begin with deposit payment and contract execution and will be delayed based on delayed materials approvals by the buyer. The Buyer hereby agrees not to hold Seller, and their respective officers, director, employees, agents responsible for delays beyond the Seller’s control. Order cancellation will not be entertained because of delays beyond the Seller’s control, including, without limitation, delays caused by manufacturers supply chain or the shipping company. Furthermore, the Buyer agrees to not hold the Seller responsible for natural disasters, terrorism etc; which may affect the timing for the delivery of the order.
All Materia Designs' lighting fixtures can be UL listed, by request, for a per piece fee.
METHOD OF SHIPMENT:
All shipping costs will be covered by the Buyer. Materia Designs’ prices do not
reflect shipping costs or handling charges. Buyer will be billed on their invoice. If Buyer would like to arrange private shipping, they are welcome to do so, however Materia Designs Inc. accepts no responsibility whatsoever for items shipped in this manner.
RECEIPT OF GOODS:
Client or clients agent is responsible for inspecting all delivered items immediately upon receipt for flaws, defects or damage. Materia Designs Inc. reserves the right to reject claims received after two (2) working days. If item is damaged during shipment/delivery, customer must photograph items and retain all original packaging or they may forfeit their claim.
It is at the core of the Materia Designs' ethos to work predominantly with natural materials that age and develop a patina over time. Our sample swatches are meant to indicate general character and color, however the specific materials we ship will have unique characteristics.
Our Northeastern American hardwoods have unique grain patterns and color variations due to a number of factors such as geography and climate. Every tree is unique, and therefore each piece of our furniture will be slightly unique. Our vegetable tanned leather is left raw, which can "sun-tan" as well as absorb oils from fingers and other contact. Our brass finishes are all considered "living" and will darken and patina over time. The Un-lacquered Brass is hand polished and then left raw, while the Aged Brass, Aged Silver and Blackened Brass are all hand finished with wax. The stone we use, although sealed with a high quality matte top coat, is a natural, mutable material similar to wood, where each slab is different, and will express different veining and colorations. It is also important to note that the same concerns are present for stone used in furniture as they are for kitchen or bath usage; stone is a material that is relatively soft, has a porous surface and can chip along the edges. Our Belgian linen is entirely without sealants, formaldehyde, or top-coats, and therefore can fade in the sun and shift shape with use. All textiles must be dry-cleaned unless otherwise noted, and Materia takes no responsibility for items cared for in a manner other than that indicated here.
We consider all of these things an inherent part of the beauty of the materials we select, and we hope that you will too!
Except as specified herein, the Seller warrants that all furniture and lighting sold herein will be free from any material defects in workmanship and materials for one (1) years from the date of delivery. Should an item shows signs of defect, Materia Designs, at their sole discretion, will repair or replace item. Shipping costs for returns back to the Materia Designs' studio are covered by the client, and shipping of items back to the client covered by Materia Designs. Lighting fixtures are intended for indoor/dry area use and must only be used with the recommended maximum allowable wattage listed in product description. Use of higher wattage bulbs in any of our fixtures will forfeit warranty. This warranty does not apply to installation, or damage, breakage or change in any finishes resulting from being on showroom/store floor, exposure to weather or an improper environment, misuse, accidents, abuse, neglect, improper cleaning solutions or methods, mishandling or reasonable wear and tear resulting from normal use.